Frequently Asked Questions

A Care Assistance Living helps individuals and families find and explore suitable housing options. We help connect people with housing providers based on their needs, preferences, and preferred location.

We begin by learning about the individual's housing needs, preferred location, and living arrangements. We then help identify and recommend potential housing options and connect families with participating housing providers to discuss the details.

No. A Care Assistance Living does not own or manage the homes. We help individuals and families find suitable housing by connecting them with independent home providers who may be able to meet their needs.

To help us understand your housing needs, it is useful to prepare the following information:

• Basic information: Your name and contact details.
• Who needs housing: Yourself, a parent, a family member, or someone you assist.
• Preferred location: The city or area where you are looking for housing.
• Type of housing needed: For example, an adult care home, assisted living, independent living, or a shared living arrangement.
• Care and support needs: Any assistance needed with daily activities, mobility, supervision, or other support.
• Preferred move-in date: When you or your loved one hopes to move.
• Budget: Your estimated monthly housing budget, if known.

You do not need to have every detail ready before contacting us. We can guide you through the information step by step.

We can help you explore options such as assisted living, adult care homes, family care homes, memory care, respite care, high-acuity care, and independent or shared living arrangements. Services, requirements, costs, and availability vary by provider and location. Learn more about care options.

Contact us to learn more about how we work. We're happy to explain our process and answer your questions before you decide on any next steps. Any costs for housing and care are set by each housing provider and discussed directly with them.

No. We help you explore options and connect with participating providers, but each housing provider makes its own decisions about admission, services, and availability. You always decide whether a home is the right fit for you or your loved one.

Start with our free family checklist, Is It Time? 10 Signs Your Loved One May Need Care Support. It can help you recognize the signs and understand your next steps. If you'd like to talk it through, you can also book a free 30-minute consultation.

Yes! Your home can become part of A Care Assistance Living. We welcome housing providers interested in reaching more families and connecting with individuals looking for suitable housing.

Apply to join the A Care Partner Network or contact us to learn more about becoming a participating housing provider.

We welcome inquiries from different types of housing providers, including:

• Adult care homes and family care homes
• Assisted living residences
• Independent living arrangements
• Accessible rooms and residential accommodations
• Shared living and co-housing arrangements
• Other suitable residential housing options

All participating homes must meet applicable licensing, safety, and legal requirements.

A Care Assistance Living learns about the housing needs of individuals and families and looks for potential matches among participating providers. When a possible match is identified, we help connect the family and provider so they can discuss the home's accommodations, services, requirements, costs, and availability.

Participation does not guarantee referrals or placements.

Complete our short provider application. You'll tell us about your home, the types of care and support you provide, and the payment sources you accept. Our team reviews each application and follows up with next steps.

Approved providers receive a partner portal login where they can keep their availability, care levels, and contact details current. Log in to the partner portal.

Contact us to learn more about how participation works. We're happy to answer your questions before you apply.

A Care Assistance Living welcomes social workers, case managers, community agencies, nonprofit organizations, healthcare and community support professionals, and other individuals or organizations that assist people with housing-related needs.

If you help individuals and families explore housing possibilities, we welcome you to connect with us and learn about partnership opportunities.

Referral partners can introduce individuals or families who may need help exploring housing options to A Care Assistance Living. With the individual's permission, the referral partner can connect them with our team.

A Care Assistance Living will learn about their needs, explore potential housing matches, and help connect them with participating housing providers.

Any formal referral arrangements will be discussed and agreed upon separately.

Approved referral partners can submit referrals online through the partner portal and track their status. To get started, join as a referral partner. You can also call us at (419) 377-2399.

Yes. Please only share an individual's information with their permission, or the permission of their authorized representative.

General information is enough to get started: contact details, the preferred location, the type of housing being considered, general support needs, the timeline, and any known budget or payment sources. Please don't send medical records, diagnoses, or ID numbers such as Social Security or Medicaid numbers through our website. We'll let you know if anything else is needed.